Terms of Service

Version 2.1 · Effective date 25 September 2026

1. Agreement

These Terms govern your use of Alliva. Alliva is provided by Vladimir Shaplin, a private individual living in Moscow, Russia, reachable at shaplinvova@gmail.com (“Alliva”, “we”, “us”).

By creating an account and accepting these Terms in the app, you agree to them. If you do not agree, please do not use Alliva.

How we handle your data is described in the Privacy Policy and, for the AI part, in the AI Processing Notice.

2. What Alliva does

Alliva takes your voice and text notes and uses artificial intelligence to turn them into tasks, notes and topic threads. You can also ask questions about your own material. It is a personal tool: your content is yours and is not shared with other users.

3. Where Alliva is available

Alliva is offered as a web app you can install on your device. An iOS app may be made available through the App Store; these Terms will also apply to it if released. It is not directed at users in the Russian Federation and is not offered in the Russian App Store. The Russian-language version of these Terms is for Russian speakers who live elsewhere.

4. What Alliva is not

Alliva is an organiser. It does not diagnose or treat ADHD or any other condition. It is not a medical device, and nothing it produces is medical, psychological, legal or financial advice. If you need such advice, talk to a qualified professional. In a crisis, contact your local emergency services.

Do not rely on Alliva as the only record of a deadline or commitment with legal or financial consequences.

5. Free beta

This does not reduce our legal responsibility for the service or for protecting your data. Some features described on our website may be planned rather than available; where that is the case, we say so.

6. Your account

You sign in with a Google account or an Apple account. If you sign in with Apple and hide your email address, Alliva works normally with the relay address Apple provides. Keep access to that Google or Apple account secure: whoever controls it can open your Alliva account.

You must be at least 16 years old. One account per person. Do not share your account.

If you revoke Alliva's access in your Apple or Google account settings, you may not be able to sign in again. Your data stays until you delete your account or ask us to delete it.

7. Acceptable use

You may not: use Alliva for anything unlawful; upload content you have no right to use; try to access another user's data; test or attack the security of the service without our written permission; disrupt the service; automate access in a way that harms other users; or reverse engineer or extract our source code, prompts or models, except where the law allows it.

Please be considerate of other people. If you record or write about someone else, you are responsible for doing so lawfully.

8. Your content

Your content belongs to you. You keep all rights in everything you put into Alliva.

You give us a limited, non-exclusive, royalty-free licence to store, transmit, transcribe, process and display your content, only to provide the service to you. The licence ends when you delete the content or your account.

We do not use your content to train AI models, and our AI providers do not either. We do not sell your content or your personal data. We do not use your content to improve results for other users.

9. AI and its limits

Alliva sends your content to AI providers to transcribe it, structure it and answer your questions: OpenAI for speech to text, processed in the USA, and Google Cloud Vertex AI for everything else, processed in the EU. AI processing starts only after you tap Continue on the AI activation screen. Details are in the AI Processing Notice and the Privacy Policy.

• AI output can be wrong, incomplete or put in the wrong place. Check anything you rely on.
• Each task and note shows the exact phrase from your input it came from. The short title above it is written by the AI and may be paraphrased.
• You can edit, move, reject and delete anything the AI produces.
• We do not promise that AI output is accurate, complete or fit for any particular purpose.

Under Article 50 of Regulation (EU) 2024/1689 (the AI Act), we inform you that Alliva uses artificial intelligence and that chat answers are generated by an AI system.

10. Our intellectual property

The Alliva software, design, prompts, data model, documentation and brand belong to us. We give you a personal, non-transferable licence to use the service under these Terms. No other rights are granted.

11. Price

Alliva is currently free. If we introduce paid plans, we will tell you at least 30 days in advance, and you will not be charged unless you explicitly agree. Prices mentioned on our website before launch are indicative only and are not an offer.

12. Deleting your account, suspension and ending the service

You can delete your account at any time in the app, or by writing to shaplinvova@gmail.com. The app asks you to sign in again with Google or Apple first. Once you confirm deletion, account access closes and sessions are revoked immediately. Removal of content and stored objects runs in the background; the request cannot be undone. What it removes is described in the Privacy Policy.

We may suspend or close an account that seriously breaches these Terms, puts the service or other users at risk, or where the law requires it. Unless the breach is serious or urgent, we will warn you first and give you a chance to fix it.

If we shut Alliva down, we will tell you at least 30 days in advance and give you a way to get a copy of your data.

13. Warranties and liability

If you are a consumer, nothing in these Terms limits your statutory rights, including your rights under Spanish Royal Legislative Decree 1/2007 (TRLGDCU), Directive (EU) 2019/770 on digital content and digital services, and the mandatory consumer law of the country where you live. Alliva is a free beta, and it must still conform to what these Terms describe, as required by that law.

Nothing in these Terms limits our liability for intentional misconduct (wilful default), gross negligence, death or personal injury, fraud, or any other liability that cannot be limited by law.

Subject to the above: we are not liable for losses that were not reasonably foreseeable, and we are not liable for loss of data to the extent you could have avoided it by keeping your own copies as recommended in section 5.

14. Data protection

We process personal data as described in the Privacy Policy and the AI Processing Notice.

15. Changes to these Terms

We may update these Terms. We will publish the new version with a new version number. The app will show you the new version, and you need to accept it before you continue using Alliva. For material changes, we will tell you in advance. If you do not accept, you can delete your account.

16. Applicable law and disputes

These Terms are governed by Spanish law. If you are a consumer living in the EU, you keep the protection of the mandatory consumer law of your country of residence (Article 6 of Regulation (EC) 593/2008, Rome I), and you can bring proceedings in the courts where you live (Article 18 of Regulation (EU) 1215/2012). For other disputes, the courts of Spain have jurisdiction.

Before going to court, please write to us — most problems can be solved by email. You can also contact your national consumer authority or an accredited alternative dispute resolution body.

17. Additional terms for the iOS app

This section applies only to the Alliva app obtained from the Apple App Store.

• These Terms are between you and us only, not Apple. We, not Apple, are solely responsible for the app and its content.
• Your licence to use the app is a non-transferable licence to use it on Apple-branded devices that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
• Apple has no obligation to provide maintenance or support for the app.
• If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any. To the maximum extent permitted by law, Apple has no other warranty obligation for the app.
• We, not Apple, are responsible for handling any claims by you or a third party relating to the app, including product liability claims, claims that the app fails to meet any legal or regulatory requirement, and claims under consumer protection, privacy or similar laws.
• We, not Apple, are responsible for the investigation, defence, settlement and discharge of any third-party claim that the app infringes that party's intellectual property rights.
• You confirm that you are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a “terrorist supporting” country, and that you are not on any U.S. Government list of prohibited or restricted parties.
• You must comply with any applicable third-party terms when using the app.
• Apple and its subsidiaries are third-party beneficiaries of these Terms, and once you accept them, Apple has the right to enforce them against you as a third-party beneficiary.

18. Contact

Vladimir Shaplin · Moscow, Russia · shaplinvova@gmail.com. Provider details are in the legal notice.

These Terms are published in English, Spanish and Russian. The English version is the reference text. If you live in Spain, you may rely on the Spanish version, and your mandatory rights as a consumer apply whichever version you read.